Hi all We wanted to let you know about planned Royal Mail industrial action in the UK and the potential impact it could have on our sellers and affiliates. For those of you based outside the UK, the Royal Mail is the national postal service of the United Kingdom.
The Royal Mail workers’ union (the CWU) have announced plans for two 24-hour postal strikes on Thursday 22nd October and Friday 23rd October. On the first day, mail centre staff and drivers will strike. On the second day, delivery and collection staff will strike. During a recent meeting with Royal Mail, eBay sought assurances that post will continue to be delivered in the event of a national strike. Royal Mail confirmed it is committed to delivering all of the mail entrusted to them, but have indicated delays are inevitable.
In an announcement to sellers in the UK, Mark Lewis, eBay UK’s Managing Director, announced that to mitigate the negative impact for sellers, eBay is temporarily removing the option for buyers to rate sellers on the Dispatch Time Detailed Seller Rating from the start date of any national strike action. eBay has also agreed pricing deals with alternative postal carriers. This means eBay sellers will be able to choose a door to door courier service from as low as £3.60 for a guaranteed 3-5 day delivery for packets up to 2kg. In addition, Mark has written to the UK’s Business Secretary Rt. Hon Lord Mandelson that it is unacceptable many hard-working small businesses selling on eBay are victims of a dispute that is beyond their control. (See full announcement and letter here)
As you can see eBay is working to mitigate any negative impact on sales during this period and in fact, since the CWU announced its intention to strike, there has been no noticeable impact on the amounts bought and sold on the UK site. However, please be aware that affiliates may see more volatile EPCs for the UK program during the anticipated postal delays.
The European eBay Partner Network team