Targeting Your True Audience

Do you know where your website visitors are coming from, what they are looking at while on your site and where they are leaving your site? Accessing and analyzing this crucial information will give you some insights into your audience. Once you have this knowledge, you can use it to implement changes to your website not only to improve the user experience for your viewers, but also to increase your conversion rate and overall revenue. With a variety of user-friendly and free analytical tools available, you can easily examine your site traffic and use that information to grow your business. How would this information help me to optimize my site?

Tapping in to your visitor stats can have a tremendous impact on your conversion rates and your revenue. Here are a few examples:

  • You may learn that you are getting the majority of your traffic from a particular search engine and that this traffic is very engaged. You may want to consider testing out PPC campaigns on that search engine, if you aren’t already doing so. You may also find that consumers viewing certain types of niche sites are clicking through to your site, which might alert you to further advertising opportunities on similar sites.

  • The ability to follow your visitors on your site to see which pages they are viewing may allow you to pinpoint patterns. You could learn that some pages on your site are not as relevant to your viewers, and you might build additional pages with content related to the pages that they are lingering on and develop subjects that your readers are interested in.

  • Knowing where your visitors leave your site is crucial. Are they leaving on the home page without looking any further? Are you discovering that the majority of your traffic exits once they reach a certain page? These insights allow you to optimize pages that may be performing poorly.

Diving in a little deeper and looking at demographic stats about your traffic can prove very useful as well. When you put the right message in front of your visitor at the right time, your likelihood of getting a conversion increases dramatically. You may find that your audience is comprised of an entirely different gender and age group than you had assumed, which then allows you to update content and even add advertising that will appeal more to your readers. Additionally, this knowledge allows you to create content and target consumers that you may not have been previously.

A/B Split Testing

Ok, you now have analytics in place and you’re learning more about the traffic that is coming to your site. Maybe you’ve implemented a couple of changes, but you’re not sure what the next step is. This is when you should look at running A/B split tests on your landing pages. This could be as simple as the color of your font in headlines. It may be a small change to the structure of the page. It could be changing one image on the page. It should not be an entirely different page where every single thing has changed. Although you could do that, it is best to make smaller changes and test each one so that you understand which things are truly affecting the outcome and use that knowledge to develop other pages.

The key with A/B testing is to have a tool in place to help you to rotate both of the pages with equal impressions so that you can determine which page outperforms the other. You can find both free and paid tools by performing a search for A/B split testing tools in your web browser.

Once you have completed your test and found a winner you can move on to running tests with other elements of your landing pages. Remember, optimization should be a continuous process! Only when you are running these tests, understanding what your viewers like and optimizing on a constant basis can you be sure that you are getting the best results, conversion rates and earnings that you possibly can be.

Understanding your audience so that you can speak to them in a meaningful way can make or break your business. Once you have an idea of who you are targeting, test, test and test some more so that you can be sure that you are giving your readers what they are looking for. Using the simple tools that are available will help you to maximize your profits today.

To your continued success, The eBay Partner Network Team