Since the launch of the new pricing model, we’ve been listening to your comments and feedback. We recognize that with any type of change, people are impacted on a very human level. We understand some of the concerns that have been raised and we want to respond to your questions.
Our team reads every thread in the forums and every comment on our blog. And we place incredibly high value on your feedback, which we have used to update a running list of Frequently Asked Questions that will be updated on an ongoing basis.
Above all, we want to reiterate that eBay truly cares about this channel and understands the importance of investing in our partners. There has been speculation that the goal of the new pricing model is to cut costs. We want to assure you that, in fact, total partner earnings since launch have not changed. Furthermore, our plan is to invest even more in the program in 2014. While we understand that some publishers are currently making less under the new model, we want to be clear that our long-term intention is to strengthen the program as a whole. Today, we want to help you grow alongside the program through transparent data, useful best practices, and helpful tools.
Over the next few weeks, we'll be sharing a series of blog posts geared toward helping you earn the most under the new pricing model. We believe that the business practices we lay out will help you increase your earnings.
We encourage you to continue sharing your constructive feedback aimed at improving the program with us and the community. If you have specific questions about your account, please contact our Customer Support team, who will respond directly to you.
We thank you for your continued participation.