Reports are now updating as normal.
Reporting is in the process of catching up. We expect everything to be updated and as normal by end of day Feb 15 (US Pacific time).
Earnings for February 12 have not yet been posted. We are working on the issue.
The issue with logging into the EPN Portal has been resolved.
Users are unable to log into the EPN portal. It is being investigated.
Duplicate transactions were inadvertently posted. They will be reversed out prior to the payment cycle.
Unusually high earnings / spend activity on August 27.
All payments have been sent out. Note: Sometimes it takes a day or two for a payment to appear in your account.
We are currently experiencing delays processing PayPal payments. We will update as soon as we have more information.
We're aware of the delay and working to resolve it. Will update status again by end of day today.
Reporting is now getting caught up. Earnings and clicks for May 7, 8 and 9 are posted.
Update from Dan:
The process to get reports caught up is going more slowly than we had anticipated.
Right now (11:30am Pacific time on May 8) we have not yet posted earnings for May 6. That is supposed to happen late tonight.
That means that earnings for May 7, which would normally post today, won’t post until May 9.
We don’t yet know the exact timeline for May 7, and how that will/won’t impact when May 8 posts. When we know more about that timeline, we’ll provide another update.
Reporting delays. Currently under review. Will update when we know more.
Some anecdotal evidence of a reporting delay. We're investigating.
All's now well and up-to-date.
Reporting is back on track. Earnings are posted through April 29, and April 30 is scheduled to post as normal later on today. The TDR has data through posting date April 29, and the data in the TDR looks to be correct.
The only open issue is that impression data for April 28 is not currently in the reports. That is supposed to be recovered and updated by around Thursday morning US Pacific time.
Reporting delay over the weekend (the 27th is the last date that earnings were posted). We're in process of resolving it.