Reports are now back up to date. Earnings for April 17 and 18 are posted, and earnings for April 19 will post later today as per the usual process.
Resolution expected soon.
Currently investigating a delay in reports. We're working on it and will update as we know more.
In mid-February, we released the correction for the transactions that were inaccurately adjusted from the January 23-28 period. As you'll recall, we had an issue where more transactions were adjusted than should have been during that period.
The way we pushed through the correction was to post the reversal of those incorrect adjustments on posting date February 8 in the Transaction Download Report (TDR). If you run your TDR and look at the Feb 8 posting date, you will see more adjustments (both positive and negative) than you would normally, and for event dates longer than 30 days before the posting date.
The update doesn't apply to the reports you see in the "Run Reports" section in the EPN portal. We are looking to see if we're able to also update that report. Your payment for the month of February is based on the amount you see in the TDR, though, so you will be paid the correct amount when we pay that out in March.
If you have any questions, please write in to Customer Support.
Some EPN affiliates are having difficulties saving their payment information. We're aware, investigating, and will seek quick resolution.
We appreciate your patience--we'll update here once it's resolved.
An email has been sent explaining the issue and the soon-to-be-implemented update. Additional detail and discussion can be found in Dan's forum post. (Forum requires membership--if you're an EPN affiliate, request access and you'll be approved!)
Now behaving properly.
We are investigating an issue where Transaction Download Reports are not running properly, and an issue with unusual transaction adjustment activity for the last week of January.
We have resolved the issues with the Transaction Download Report. It is now working as expected.
We are looking into an issue where the Transaction Download Report did not get fully updated - there are a few posting dates which did not get uploaded to this report.
Data from January 1, 2018 is now properly displaying in the summary reports in the EPN portal.
We are investigating why data from January 1, 2018 is not showing in the summary reports in the EPN portal.
Good news! Engineering reports that the RSS Feed changes are now compatible with Feedburner and the issue's now closed.
The Deals feed will now validate properly.
Our team is still investigating the open items related to the Deals Feed
We have two reported items re: the Deals feed that we are investigating and working on addressing...
The planned maintenance from Nov 2 is complete. The EPN site and reports are now working as expected.
There will be some maintenance work done at one of our data centers from 10:30pm Nov 2 - 1:00am Nov 3 PDT. No downtime, but you could experience slowness on page load times and report downloads.
Nov 1: Clicks and earnings up to date
The issue with the TDR from 10/30 has been resolved and TDR now works as expected.
Clicks and earnings are delayed. Full report catch up is expected by end of day Oct 31.